Compliance
The rule, and the screen that meets it
We cite the rule so you can check it yourself. This page is information, not legal advice.
| Rule | What it requires, in short | What Tessavio does |
|---|---|---|
| N.J.A.C. 13:30-8.7(c)4 | Treatment record entries are posted at least monthly. A correction is a new entry showing the original, the revised version, the date, the reason and who authorized it. | Posts last month's entries by the 8th. After that, changes are only possible as owner-approved corrections, and every correction is listed on the patient's file. |
| 47 CFR 64.1200(a)(10) | Patients can stop texts with any reasonable wording, and no single way of revoking can be required. | STOP, END, "no more texts" and similar replies opt the number out at once. Unclear replies ("cancel") go to a person to decide instead of guessing. |
| 47 CFR 64.1200(a)(12) | One confirmation text may be sent after an opt-out, within five minutes. | Sends exactly one confirmation and nothing after it until the patient texts START. |
| 47 CFR 64.1200(a)(9)(iv) | Health care texts must name the practice and give a contact number, stay under 160 characters, and carry no marketing. | Reminder texts carry your office name and phone and are trimmed to 160 characters. No offers or prices in reminders. |
| 47 CFR 64.1200(f)(9) | Marketing texts need prior express written consent with specific disclosures. | Review requests and membership notices go only to patients whose signed consent text is on file. |
| HIPAA (45 CFR 164) | A vendor that handles patient information signs a Business Associate Agreement. | Tessavio signs a BAA with every practice before any patient information is entered. Every change is kept in an activity log. |
Where texting stands today
The rules above are built and can be seen working in the demo, where messages are simulated rather than sent. Real texts start at your practice once your own texting account is registered with the phone carriers, which is part of the install.
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